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Hospitality & Cacao Consulting

Helping independent hostels, eco-lodges, and cacao projects improve their operations, guest experience, and profitability. From operations and budgeting to guest experiences, digital strategy, and retreat logistics, I help purpose-driven hospitality projects become easier to run and more rewarding for both owners and guests.

Fresh Audit

Find the biggest opportunities before making major changes.

  • $100–300

A focused review of your hospitality business to identify operational problems, missed revenue opportunities, and guest experience improvements.
Includes: 

  • 90-minute strategy call

Before the call, you send me relevant information about your project, including your website, booking platforms, pricing, social media, and the areas where you're currently struggling.
I review:

  • Operations

  • Guest experience

  • Pricing

  • Digital presence

  • Revenue opportunities

  • Workflows

After the session, you receive a concise Fresh Action Plan outlining:

  • Quick wins — changes you can make immediately

  • Priority improvements — what deserves attention next

  • Longer-term opportunities — systems or projects worth developing

Best for Owners who know something could work better but aren't sure what to fix first.

Fresh Upgrade

Turn recommendations into real improvements.
$600–1,500
A focused 2–4 week consulting project where we improve one or several areas of your business together.
Instead of simply telling you what could change, I help you actually build the solution.
Examples could include:
Operations Upgrade

  • Create SOPs, workflows, volunteer systems, or inventory tools.

Revenue Upgrade

  • Analyze pricing, costs, activities, and new revenue opportunities.

Digital Upgrade

  • Rewrite website content, improve positioning, SEO, and booking flow.

Guest Experience Upgrade

  • Design activities, community programming, cacao experiences, or local partnerships.

Retreat Upgrade

  • Create budgets, schedules, participant systems, suppliers, and logistics.

Deliverables might include

  • Operating spreadsheets

  • SOP documents

  • Pricing models

  • Guest communication templates

  • Website copy

  • Activity concepts

  • Volunteer guidelines

  • Supplier systems

  • Retreat budgets

  • Implementation roadmap

Built for independent hospitality projects

I work best with:

  • Beach hostels

  • Eco-lodges

  • Boutique hotels

  • Retreat centers

  • Cacao farms and experiences

  • Wellness projects

  • Permaculture and community-based hospitality businesses

What I Help With

Operations

Build simple systems that reduce chaos and make the business easier to manage.

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  • Budgets

  • SOPs

  • Staff and volunteer systems

  • Purchasing

  • Inventory

  • Supplier management

  • Workflows

  • Operational spreadsheets

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Guest Experience

Create experiences guests remember and recommend.

  • Activity programming

  • Community spaces

  • Events

  • Cacao experiences

  • Yoga partnerships

  • Surf partnerships

  • Local collaborations

  • Guest journey improvements

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Revenue & Profitability

Improve the economics without destroying the personality of the business.

  • Pricing strategy

  • Cost analysis

  • Upselling opportunities

  • Occupancy strategy

  • Activity pricing

  • Revenue streams

  • Profitability analysis

 

Digital Presence

Make the online experience reflect the actual experience.

  • Website improvements

  • SEO

  • Copywriting

  • Social media

  • Booking funnels

  • Online positioning

  • Guest communication​

About Me.

In 2016, I co-founded Mano a Mano Hostel in Las Peñitas, Nicaragua.

We developed the project from the ground up—from planning, budgeting, and construction to operations, staffing, guest experience, and eventually selling the business.

Since then, I've collaborated with eco-lodges, cacao farms, chocolate makers, permaculture projects, and boutique hospitality businesses across Latin America and beyond.

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- Selina Hostels, Bocas del Toro Panama 2015
- Tesoro Verde Eco Lodge, Portobelo, Panama 2018

- Montezuma Cacao Farm, Bocas del Toro, Panama 2018

- Linda Chocolate, Playa del Coco, Costa Rica 2019

- Utopia Cacao Farm & Eco Hotel, Semuc Champey, Guatemala 2019

- Miss Sunshine Cacao Farm, Apia, Samoa 2022

- Patos Suertudos Permaculture & Cacao Farm, San Vito, Costa Rica 2023

- Valle Escondido Permaculture Design Course, Monteverde, Costa Rica 2023

- Talamanca Chocolate Factory, Puerto Viejo Costa Rica 2024

 - Cinduli Guesthouse & Cacao Farm, Sierra Nevada, Colombia 2024

 - Finca La Manchuria Coffee Farm and Boutique Hotel, Antioquia, Colombia 2024

- Wayta Chocolate, Tena, Ecuador 2025

Education

2015-2017

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2011-2014

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2007-2010

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